OUR MANAGEMENT PHILOSOPHY
For a building and its community to truly thrive, we believe that its unique circumstances must inform the solutions we provide.
We believe that no pre-defined package of solutions or services can be made to fit a building.
Instead, our approach to facilities and building management is simple.
We work towards the individual scope of works each building presents and strive to provide the highest possible level of service for every aspect of those works.
Our aim at Dalem Property Group is to actively impact the reputation and demand for the properties we manage and own.
We approach property management with a personal touch, treating each home as if it were our own.
We are proactive in addressing issues that detract from homeowners’ enjoyment of the property while also encouraging resident input.
Because of our proactive building management, communication, and resident services strategy, the properties we manage have a better reputation and demand.
To achieve these desired outcomes, our management philosophy centres on four core pillars, each as integral as the last to the success of the buildings we help manage.
COMMUNICATIONS
Facilities and building management is all about communication.
Communication with residents.Communication with owners. Communications with contractors. Communication with the Owners Corporation.
Each stakeholder needs clear communication to fulfil their role in any building’s ecosystem, which is why Dalem Property Group makes communication an absolute priority.
MAINTENANCE
As the old saying goes, prevention beats cure and at Dalem Property Group, it’s much more than just a saying.
We manage every aspect of facility and asset maintenance and management to ensure every part of the building is functioning at optimum levels.
This ensures everything works as it should, prevents the need for expensive repair work and replacements and maintains warranty integrity of your building’s assets – both major and minor.
SOUND FINANCIAL MANAGEMENT
The sounds financial management is crucial to the success of any property, whether it be residential, commercial or mixed.
Ensuring that money is spent prudently and that the services carried out for the money spent are of the highest standard helps achieve financial efficiencies and savings in the long run.
With extensive experience in financial management within our team, you can expect every dollar spend to be scrutinised and our budgets to balance the realistic needs of your building with a shrewd eye for potential savings.
BUILDING OPERATIONS
Our process-driven and proactive approach to the management of building operations ensures that all amenities function
as required.
Operational processes are enforced and therefore adhered to by all Dalem Property Group staff and external contractors to ensure consistency of services provided, high quality of work and best-in-class record-keeping practices.
Every inch of the building’s common areas, amenities and utilities are monitored and any issues that are discovered are dealt
with as required or reported immediately
for further instruction.
