WHY US
Dalem Property Group strives for the highest attainable levels of service when it comes to building and facilities management.
Dalem Property Group provides a distinct offering to the residential buildings, commercial development, and hotel industries, with a demonstrated capacity to effectively manage a diverse variety of assets and an emphasis on professional residential services.
In addition to guaranteeing the effective functioning of your property, we collaborate with residents to develop linked communities and a great reputation inside each building under our care.
COMMUNICATIONS
You learn a few things from years of experience in business and property.
At Dalem Property Group, we leverage our extensive experience in all things building and facilities management to deliver the highest quality of service.
We have considerable expertise in asset management for large-scale buildings with complicated operations that necessitate a comprehensive, proactive management strategy.
Furthermore, Dalem Property Group is a prominent Melbourne Facilities Management business with a reputation and demonstrated capacity to provide residents with world-class services.
Our distinct approach to stakeholder management is centred on the effective administration of Owners Corporation assets, assisting residents in enjoying the facilities provided in a secure environment, and maximising long-term returns to owners by preserving the property to the greatest standards.
PEOPLE
At Dalem Property Group, we understand that you expect the people that work in, on and around your properties need to be of the highest calibre.
That’s why we deliver outstanding working environments to attract the best possible people to our roles.
Our Building Managers are in-house employees and are trained and employed by Dalem Property Group directly.
We do not utilise casual employees.
This method assures service continuity and continuing skill development for all team members.
SOUND FINANCIAL MANAGEMENT
Whilst we appreciate the important role we play in the maintenance and management of your building; we know that this is a team effort.
That’s why we communicate with the Owners Corporation manager on all issues and aim to work cohesively with them and the Owners Corporation committee.
Our proactive communication means no one has to chase updates, we provide them on an ongoing basis.
This extends to the building occupants, who can count on Dalem Property Group to keep them informed of any details or events they need to be aware of within the building.
This capability is fuelled by our relentless investment in our staff and use of the latest building management technologies.
TECHNOLOGY
Our investment and use of technology ensure far better outcomes for our clients, the residents who live and work in the buildings we manage as well as the contractors who come on site to complete required works.
Dalem Property Group’s technology solutions are adapted to each individual building, and take care of the scheduling of required works, recording contractor attendance and works as well as the compilation of detailed reports that are delivered to Owners Corporations managers and committees.
This makes communication simple and clear and ensures all key stakeholders have a clear picture of what is happening – and what has happened – within the building.
TRANSPARENCY
When you combine our proactive communication and our use of technology, you get complete transparency.
Our aim is to ensure that our clients understand that they can approach us and discuss any issues they have with us, with full confidence that they will get a clear understanding of what is happening in their building.
This transparency extends to the contractors we work with.
REPORTING
Detailed reports are at the heart of our ability to provide complete transparency to our clients.
We deliver in-depth reporting, including photos and descriptions, that covers building inspections and cleaning, as well as contractor attendances and much more.
Get in touch with us today to learn more about our reporting capabilities.
COVID19 READY
Our team is consistently staying up to date with the latest COVID19 mandates and requirements to keep the communities who inhabit our buildings safe.
All contractors and staff must abide by government regulations, whilst regular cleaning is being conducted in line with COVID-safe protocols to ensure the hygiene of the spaces we help to manage.
For more information on how Dalem Property Group is managing the COVID19 pandemic in the buildings we look after, please get in touch.
RESIDENT AND CONCIERGE SERVICES
We provide a wide range of services to the residents who live and/or work in our buildings, via our building management service Which is not limited to resident concierge services.
